Refund Policy

If you are not completely satisfied with any part of your order, please contact WPC at jb@wimberleypuzzlecompany.com within 30 days of delivery  so the exchange, refund or credit transaction can be arranged. 

  1. Returned merchandise must be unused (resellable condition) and in original, sealed packaging
  2. Custom items are not returnable
  3. We reserve the right to not accept damaged returns
  4. 25% restocking fee may apply
  5. Items to be shipped, freight paid to:
    Wimberley Puzzle Co.
    ATTN: Returns 
    13601 Ranch Road 12
    Wimberley, TX 78676